GA.VO. Meccanica stands out for its exceptional global customer service, providing comprehensive support to clients worldwide. With a network of 45 sales agents, 9 technical service areas, and 5 spare parts distribution centers, we are equipped to promptly address all customer needs. Our dedicated and professional assistance is available regardless of your location. From maintaining core cutters to supplying genuine spare parts, our team of experts is always on hand to help resolve any issues and optimize the performance of our machines.
Preventive Maintenance
At GA.VO. Meccanica, we understand that the safety and reliability of your core cutters are crucial for ensuring uninterrupted production. Therefore, it is essential to keep your machine performing at its best. Implementing a regular preventative maintenance schedule not only guarantees the safety of your equipment but also helps avoid costly unplanned repairs.
During our scheduled maintenance visits, our team of experts will thoroughly check all components to ensure they are operating correctly. If any issues are identified, our technicians will replace the damaged parts, thereby minimizing the risk of unexpected problems and enhancing operational efficiency.
Investing in preventative maintenance prolongs the lifespan of your core cutter, upholds high safety and quality standards, and optimizes productivity in the long run.
Field services
If your core cutter or core stripper experiences any technical issues, the expert technicians at GA.VO. Meccanica are ready to assist you in person. We offer a repair service where our team inspects your machine on-site to diagnose the problem. Our skilled technicians can promptly repair your equipment, minimizing downtime and quickly restoring your operations. Our goal is to keep your core cutters and core strippers performing at their best, ensuring maximum reliability and safety throughout the entire production process.
Service Hotline
If you have a technical question about your core cutter or require immediate support, don’t worry—GA.VO. Meccanica’s team is here to help you. You can call our phone number to receive remote technical assistance, allowing us to quickly address any concerns you may have. Through specific guidance, we often assist our customers efficiently, helping them avoid additional expenses and long downtimes.
Our extensive experience with automatic core cutting machines allows us to provide fast and reliable solutions to ensure your machine operates at peak performance.
Remote technical support
Using advanced technologies, GA.VO. Meccanica can connect directly to your core cutter machine to diagnose and resolve any potential issues in real time, eliminating the need for in-person service. Our remote assistance allows us to respond quickly from anywhere in the world, significantly reducing downtime and optimizing the machine’s performance.
Genuine spare parts
To optimize your machine’s performance and lifespan, GA.VO. Meccanica highly recommends using only genuine spare parts. With these parts, you can ensure that the core cutter or stripper operates at the peak performance for which it was designed, while also maintaining the high-quality and safety standards it was tested against.
If you need genuine spare parts, our skilled team is ready to assist you. Please send us an email for immediate support, and we will help you obtain the necessary spare parts quickly, minimizing downtime in your production activities.